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not all Router can be used with PenangFon

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!poston!: 26-12-2008 10:44 PM
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hi all mine penangfon is up ...
finally my celcom  3G can retire

by the way, Please note that not all Wireless router can be used with PenangFon , because they need something like a WAN IEEE802.1x authentication  to be used and Penangfon is selling Dlink DI-524UP for RM160

if your router do not have the function , may not be used , so double/tripple check before buy any wireless router



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!poston!: 27-12-2008 12:33 AM
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If you're using the DI-524UP router, can you please capture and share the router's configuration page which shows 802.11x Authentication setting?
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!poston!: 27-12-2008 12:40 AM
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here you go


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!poston!: 27-12-2008 12:54 AM
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Thanks, ahcute.  Interesting... and I can't find such thing in my Linksys WRT54G, so probably this wireless-router couldn't be used with PenangFON?
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!poston!: 27-12-2008 09:32 AM
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hi ahcute, the performance for penangfon ok? I am considering penangfon and streamyx now, cos streamyx still can not up due to insufficient port.

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!poston!: 27-12-2008 09:44 AM
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too early to judge .. since i just use it for a day ,

feel like a streamyx 1MB Package
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!poston!: 27-12-2008 09:46 AM
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Originally posted by zept at 27-12-2008 12:54 AM Thanks, ahcute.  Interesting... and I can't find such thing in my Linksys WRT54G, so probably this wireless-router couldn't be used with PenangFON?


correct,  I guess not every router, even most dlink may not have this settings. as according to penangfon


anyone have other Dlink router ? please see if you can find the setting

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!poston!: 27-12-2008 10:31 AM
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1 more update~ if you connect direct to pc withouth router. we need to add in a reg file for vista. winxp no need.
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!poston!: 27-12-2008 02:27 PM
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for those who need the registry file
here you go


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!poston!: 27-12-2008 03:32 PM
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This morning went to PenangFon office ask for the wireless router....they said out of stock....zzzz

Anyone know where can get it?

 

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!poston!: 27-12-2008 04:24 PM
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wah
so good biz , now out of stock pulak
hehe

but smart penangfon guy , never told us before until we installed and facing difficulties with our own router
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!poston!: 27-12-2008 06:48 PM
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Originally posted by ahcute at 27-12-2008 04:24 PM wah
so good biz , now out of stock pulak
hehe

but smart penangfon guy , never told us before until we installed and facing difficulties with our own router& ...


yes, this is very bad customer experience. there might have certain customer purposely go to purchased a normal router for penangfon, but until installation only know not compatible. the technical support said it already start using since April 2008. but why penangfon never revise their registration form to ack user is only single computer or multiple computer. furthermore the sales person never ask customer when register.
really not satisfied on that.
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!poston!: 27-12-2008 10:16 PM
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Yea, I have googled around and seen many existing/new customers of PenangFON complaint on this as well.  Especially their old customers who found their router suddenly not working. But some claimed that the new authentication only applies for new apartments. Anyhow RV's seems to for sure need the router with such authentication protocol already.
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!poston!: 27-12-2008 10:27 PM
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I just saw this email respond from PenangFON answering my query regarding this issue:

From: "Patrick Ong" <*******@fiberhome.net>
Subject: Re: [PenangFON] Support Request from [Pang]. Case No: []
Date: Sat, 27 Dec 2008 11:25:31 +0800

Dear Pang,

Thank you for your email.

Yes, we have work together with our technology partner D-Link to provide a
modified router that is fully compatible with our system for our customers.
You can purchase this modified router from any of our office. It is a 4 port
wireless broadband router with built in authentication function. This router
is modified for PenangFON only and is not available in the common market.
The retail price to our customer is RM 160. This is a subsidised price from
the company.

Regards.
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!poston!: 27-12-2008 11:50 PM
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yes, when I googling.... I found got ppl did used other brand router which is with IEEE 802.1X authentication feature and worked.
I did further contact the people for more details, but still pending reply. I guess IEEE 802.1X authentication is not new or unique technology using by penangfon but it's common. but no idea what they modified in fact or maybe they just cheat us for market strategy trick, might need to ring them get more details.
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